Licensing Operations Associate
Synopsys Inc Boston, MA
Synopsys Inc Boston, MA
2 weeks ago
See who Synopsys Inc has hired for this role
Synopsys Inc Boston, MA
2 weeks ago
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Job Description And RequirementsLicensing Operations AssociateAt SIG, Synopsys’ Software Integrity Group, we are enthusiastic learners and seasoned inventors. We are makers and visionaries who make technology safer. We are innovators who develop the best solutions to keep your software safe. Whether you’re selling it directly to your customers or relying on it to run your operations, SIG helps you protect your bottom line by building trust in your software—at the speed your business demands. We embrace diversity as a company, so we can create solutions that serve not just technology but the humans behind it.
The primary focus of this role within SIG Business Operations is to provide timely license key fulfillment for contracts utilizing Salesforce, and various license key creation tools. This position requires an ability to interpret customer contracts, sales orders, and license key entitlement mechanisms. Approximately a quarter of the workload will be spent on cross functional project work. These projects will provide the Associate varied opportunities for learning and exposure to the larger business. Candidate must be able to establish themselves as a Subject Matter Expert (SME) in licensing and supporting requirements. Role requires analyst to be an active learner. Software security is a growing field, and this role will present a self- motivated individual options for growth. The ideal candidate has an interest in software security and thrives in a dynamic environment.
Responsibilities and Duties
- Ability to document standard operating procedures for license creation
- Fast learner with ability to streamline processes
- Adherence to internal Service Level Agreements (SLA)
- Participation in User Acceptance Testing (UAT) efforts in the Order-to Cash flow
- Documentation of new and modified functionality relating to the licensing management tools in support of customer delivery
- Customer centric focus required for collaboration with internal team members
- Self-directed with the ability to manage simultaneous, complex issues
- Responsible for internal enablement on licensing policies and requirements
- Customer point of contact for all licensing inquires
- Must be able to troubleshoot licensing issues and communicate status to customers
- Daily case management
- Basic project management skills, desired
Qualifications
- B.A. or B.S., 2+ years of comparable experience
- Must take ownership to handle multiple tasks and meet deadlines with minimal supervision in a fast-paced environment.
- Highly organized and excellent attention to detail
- Proven communication skills, capable of working with remote teams and team members
- Must be able to work and communicate effectively with other departments
- Knowledge of Salesforce, preferred
- Proficient with Microsoft Office with emphasis on Word, Excel, PowerPoint and SharePoint required
About the Synopsys Software Integrity Group Synopsys Software Integrity Group helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Synopsys, a recognized leader in application security, provides static analysis, software composition analysis, and dynamic analysis solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open-source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Synopsys helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.
For more information, go to www.synopsys.com/software.
Synopsys considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Synopsys complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Synopsys Inc. also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.
The base salary range across the U.S. for this role is between $79,000-$119,000. In addition, this role may be eligible for an annual bonus, equity, and other discretionary bonuses. Synopsys offers comprehensive health, wellness, and financial benefits as part of a of a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. Your recruiter can share more specific details on the total rewards package upon request.
Job CategoryOperations
CountryUnited States
Job SubcategoryOperations
Hire TypeEmployee
Base Salary Range$79,000-$119,000
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Distribution and Engineering -
Industries
Computer Hardware Manufacturing, Software Development, and Semiconductor Manufacturing
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