The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 624 |
| Houston, TX | 355 |
| Washington, D.C., DC | 264 |
| Philadelphia, PA | 254 |
| Seattle, WA | 249 |
| Atlanta, GA | 209 |
| Denver, CO | 195 |
| Salt Lake City, UT | 191 |
| Sacramento, CA | 154 |
| San Francisco, CA | 139 |
| Detroit, MI | 135 |
| Indianapolis, IN | 133 |
| Orlando, FL | 132 |
| Miami, FL | 132 |
| Minneapolis, MN | 122 |
| Boston, MA | 108 |
| Brooklyn, NY | 107 |
| Portland, OR | 105 |
| Oakland, CA | 88 |
| Jacksonville, FL | 88 |
| Pittsburgh, PA | 84 |
| Baltimore, MD | 70 |
| New York City, NY | 67 |
| Tampa, FL | 66 |
| Reno, NV | 51 |
| Nashville, TN | 50 |
| Fort Myers, FL | 41 |
| Charlotte, NC | 38 |
| Knoxville, TN | 37 |
| Phoenix, AZ | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Kody ✨ (@_khloe23) reported Iont understand why my Damn xfinity not working in my house n I have WiFi
- 🔗ONE IN A MILL ********** (@def_indie) reported
damn i didn't get to say bye to my xfinity agent and thanks for his help I clicked on a link he gave me and he DISAPPEARED 😭
- tired dorgon (@sheepygal) reported
man I don't wanna leave my bf's place now because apparently Comcast is down so that means no wifi at home 😬
- Delaney Bellinger (@DelaneyBelling1) reported
@comcast we can not watch local TV from Xfinity stream because it says I should use Wi-Fi. This is a bad design that needs to be turned OFF during prolonged power outages. Very, very frustrating that should be easy to correct. You’ve got a bunch of smart IT people - use them!
- Darrin.Rachel Short (@DarrinRachel) reported
@EricEstepp17 Make sure you talk about how fast xfinity series qualifying was canceled which sent multiple teams home without a chance of racing til COTA. NASCAR needs to fix this. We need qualifying every week. A 2 hr. rain shouldn't destroy those teams year.
- m⭕️nsta 🧙🏾♂️ (@RivaMonsta) reported
you guys know that comcast commercial where the girl screams into a pillow because @ATT sucks so freakin hard?!?! yup that is me this morning! my wifi has gone out three seperate times! how can one work from home when the internet is terrible?!
- Paul Espersen (@paullyons66) reported
@comcastcares I have received really bad service! Even executive member services told me that it's not my right to speak to a supervisor! What is a person supposed to do when they're not getting help and have a bad agent?
- 2021 Savage (@StewartColes) reported
@MKlajbor It was for a bit; back up now. But Xfinity says there's still an outage in the area that won't get fixed until 1:30.
- Honey Dip🍯 (@Diomiraa_) reported
@Xfinity hey I have assignments and need my internet restored help maybe faster?????????????????????????
- MasterD00M (@D00Master) reported
@comcast Any estimate to when we’ll be getting service back? PNW
- Adrienne Elyse Meyers (@adrienne_e_m) reported
So thrilled at rising prices, worsening internet connection, and the complete lack of access to @Xfinity customer service. 🙃
- Mike Barklage (@mbarklage) reported
No internet for 24+ hrs, no text updates, can't connect to hotspots, can't reach a tech support human, can't work. @Xfinity will probably cost me some PTO.
- 〽️D🤙🏾🏁 (@SoulSurvivorMD) reported
AT&T phone and Comcast internet some **** I wouldn’t pass up for services. I been locked in.
- Will (@_WillC_) reported
@ks197 **** Hulk Hogan and Comcast
- Go Bolts! (@boltsfan850) reported
I reserve my anger for Spectrum. People down here deserve a better cable company, with better technology.Folks like to rag on Xfinity/Comcast, but I had a sweet cable and internet setup with them. #Tampa
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